The Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce
Brief description: Were looking for a proactive and approachable IT Support Technician who enjoys helping people and solving problems. In this role, youll support a diverse community of staff and students, ensuring technology enhances teaching and