The Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
Job Description: For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding,
Le Technicien Desktop – Niveau 2 assurera le support quotidien des postes de travail, en local et à distance. Il sera chargé de recevoir les appels entrants, de répondre aux demandes des utilisateurs, de diagnostiquer et résoudre