REQUEST FOR PROPOSAL GLOBAL PAYROLL SOLUTION Table of Content Executive Summary. 3 Background and Context. 5 Scope of Services and Requirements. 6 Instructions for tenders. 10 Legal and Compliance Requirements. 13 Annex A: Bidder Information Form
The Band 2 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.